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HubSpot Mobile
HubSpot Mobile is the companion app to the HubSpot CRM, providing mobile tools to sales and marketing professionals. It is available on iOS and Android, and features mobile-only tools such as CallerID and a native mobile keyboard.
I had the privilege of serving as the first Product Designer for the HubSpot mobile app when it was first created in 2016 by a team of four. Throughout the following six years, the team grew to a full product group consisting of five teams and with that, my role extended to Principal Designer overseeing all aspects of design.
“…intuitive interface streamlines customer relationship management and enhances my productivity.”
★★★★★
Phorest
Phorest Salon Software is an all-in-one POS system covering many aspects – Staff management, rostering, appointments, full SMS/Email marketing suite, online reputation tools, stock management, eCommerce, and more. Alongside the in-house software suite, there are accompanying white-label web and native mobile apps for consumer-facing booking management.
I joined Phorest in 2016 as the first design hire and worked extensively across the platform during their transition from on-premise to web. I also designed new features such as their automatic waitlist feature, online reputation management, and paperless consultation forms.
CATEGORY
All-in-one Salon Management Platform
ROLE
2016 – 2018
Lead Product Designer
PLATFORM
POS, Web, iOS, Android.
LINKS
“I’m responsible for managing the schedules of about 40 stylists, and I absolutely could not do it without Phorest.”
Thrive Global
Thrive Global is an enterprise behavior change product suite designed to enhance productivity by improving people’s well-being. It is cross-platform, with a web app, native mobile apps, and MS Teams integrations.
Upon joining the Thrive Product Team in early 2023, I worked closely with the Chief Product Officer to build Thrive’s new Journeys feature, which provides focused daily lessons, videos, ‘Reset’ videos, and helpful tips to improve well-being.
CATEGORY
Well-being & Productivity Platform
ROLE
2023 – Present
Staff Product Designer
PLATFORM
Web, iOS, Android, MS Teams, Slack
LINKS
“Salesforce partnered with Thrive because their solutions in the behavioral health space are robust, global, and truly impressive”
easyJet Mobile
I was extremely lucky to lead design on easyJet’s mobile app during my time at MTT (acq’d by Travelport 2014).
easyJet continually set trends within the mobile airline space by being first to market with a host of features, including FlightRadar24 integration for flight tracking, mobile boarding passes, and a launch-day Apple Watch app. I had the pleasure of traveling to Cupertino to work with Apple on building a companion Apple Watch app, in the weeks preceding the launch of the Apple Watch.
The app has won many awards including Best Transactional Experience and Best Low-Cost Airline App . See their story here.
CATEGORY
Airline Mobile App
AGENCY ROLE
2011 – 2013
Senior Designer
2013 – 2015
Creative Director
PLATFORM
iOS & Android
LINKS
“The only airline that really understands what it means to manage passengers expectations. Bravo! Other airlines: please follow”
★★★★★
Etihad Mobile
While working at MTT, I led the design of Etihad’s mobile offering across iOS and Android.
Running a number of customer workshops in both Dublin and Abu Dhabi, we created full-featured mobile apps on both platforms for Etihad, one of the top-rated tier-1 airlines in the world.
CATEGORY
Airline Mobile App
AGENCY ROLE
2015
Creative Director
PLATFORM
iOS, Android
Singapore Airlines Mobile
Singapore airlines offered a full web experience through web only when they partnered with MTT in 2014. I was lead designer on the team tasked with delivering apps for iPhone, iPad, Android, and Apple Watch. This was the second opportunity I had to work with Apple in Cupertino to build pre-launch apps for the Apple Watch.
As a client, Singapore Airlines were incredible to work with. They understood the value of innovation and helped us to design and build mobile integration with in-flight entertainment systems with their provider partner Panasonic.
CATEGORY
Airline Mobile App
ROLE
2014 – 2016
Creative Director
PLATFORM
iOS, Android.
LATAM Airlines Group
Working with LAN airlines in 2013, we began building a native mobile app for iOS & Android. During this time the Chilean Airline merged with Brazilian flag-carrier TAM airlines to form LATAM Mobile Group.
Apart from filling up a good few pages in my passport, this merger broadened my experience working with multiple stakeholders across two separate organisations, and with multiple third-party backend services.
Running customer workshops across many time zones, while challenging, really helped to iron out issues across departments and get the single LATAM app to market in a matter of months.
CATEGORY
Airline Mobile App
AGENCY ROLE
2013 – 2016
Creative Director
PLATFORM
iOS, Android.
TripSource by BCD Travel
BCD Travel manages corporate travel for millions of users every day.
Integrating multiple systems from Airlines, Hotels, Car Rental, and Ground Transportation, the requirement was to simplify the itinerary to the user, and allow them to view and edit their trips.
Simplifying this was achieved with a skeuomorphic wallet-UI. Challenges included designing for many outcomes, and across multiple travel policies within each company and at each level within the company.
I was delighted to have won a Gold App Design Award for this project at the Better Future Awards.
CATEGORY
Corp Travel App
AGENCY ROLE
2013 – 2016
Creative Director
PLATFORM
iOS, Android.
Bluetrace
Short video intro spot for Bluetrace, a US-based company specialising in regulatory compliance for the seafood industry.
CATEGORY
Saas Company Video
ROLE
Motion Artist
LINKS
Bluetrace
Clarity Creator
Short video intro spot for Clarity Creator, a soon-to-be-launched YouTube series on Design Management
CATEGORY
YouTube Channel Branding
ROLE
Motion Artist
LINKS
Clarity Creator